Google Cloud Disaster Recovery: UniSuper’s Very Close Call!

Google Cloud disaster recovery planning is crucial, and the recent ordeal faced by Australian pension provider UniSuper proves this. It serves as a stark reminder of the devastating consequences of cloud disasters.

Unisuper had to enact their Google Cloud Disaster Recovery when Google blew up their VMware environment

This blog post summarizes the main points of my latest podcast episode. If you’d like, you can listen to it at https://www.backupwrapup.com/google-cloud-disaster-recovery-lessons

What happened?

The incident began when Google accidentally deleted UniSuper’s VMware environment on Google Cloud Platform (GCP). Immediately, the pension provider faced losing access to $125 billion in assets and data of over 600,000 members. The potential fallout was catastrophic.

Luckily, UniSuper had a robust Google Cloud disaster recovery strategy that followed the 3-2-1 backup rule. This involves keeping three copies of data on two different media types with one copy stored offsite. Specifically, their use of a third-party backup solution in an isolated failure domain separate from GCP was a game-changer.

Because of this design, they were able to turn to their backup data for recovery when Google’s mistake wiped out their cloud setup. This highlights the importance of not relying solely on your cloud provider for data protection. Obviosuly, even tech giants like Google can make errors with far-reaching consequences.

Lessons Learned

A key takeaway from UniSuper’s experience is the critical role of the 3-2-1 backup strategy in Google Cloud disaster recovery planning. Specifically, diversifying your data storage across multiple locations and media types significantly mitigates the risk of a single point of failure. This approach is particularly crucial in cloud environments.

Another essential lesson is the importance of clear communication during a crisis. UniSuper kept their members informed with regular status updates. They addressed concerns about the safety of funds. This transparency was vital in maintaining trust and minimizing panic.

UniSuper’s use of VMware on GCP also likely played a role in their successful recovery. Leveraging a familiar virtualization platform gave them access to a wide range of backup and disaster recovery tools. This underscores the value of choosing technologies that offer flexibility and extensive ecosystem support.

As organizations increasingly move critical workloads to the cloud, Google Cloud disaster recovery planning must be a top priority. UniSuper’s close call emphasizes the need for robust backup strategies, third-party solutions, and a comprehensive recovery plan. Trusting your cloud provider isn’t enough—you must take proactive steps to safeguard your data.

Summary

The importance of Google Cloud disaster recovery cannot be overstated. UniSuper’s brush with catastrophe highlights the risks of relying solely on a single cloud provider. It showcases the critical role of the 3-2-1 backup rule in mitigating those risks. By learning from their experience and implementing a multi-faceted approach to data protection, organizations can significantly enhance their cloud resilience. Remember, always plan for the worst.

Written by W. Curtis Preston (@wcpreston), four-time O'Reilly author, and host of The Backup Wrap-up podcast. I am now the Technology Evangelist at S2|DATA, which helps companies manage their legacy data